So what can you do to support employees during this time?
✓ Make regular contact and keep lines of communication open.
✓ Clearly define their role, who they report to and your expectations during this time.
✓ Let all employees know about your employee support program and other benefits such as counseling etc.
✓ Listen and understand their personal situation. Are they alone? Do they have children at home? Are they concerned about job security or loss of earnings, etc. Work with them to find suitable solutions.
✓ Accept that productivity will be impacted and make reasonable adjustments to targets and deadlines.
✓ Encourage healthy habits such as exercise and healthy eating
✓ Encourage support within teams i.e. video team meetings. Provide the opportunity to openly discuss how to face challenges in a unified way.
✓ Encourage the opportunity to learn new skills online via your own online learning database.
✓ Make sure that employees have the technology required, skills to use it and a helpline for any issues they encounter.